The Shaping Governance Team

Shaping Governance has a core team who are experienced in supporting improvement in leadership and governance across many sectors, including education, community, charity, councils and the wider public sector.  This is complemented by our team of Associate Governance Professionals who provide support to schools and councils across the country.

Su Turner, Founder and Chief Executive

Su has over 25 years of experience in senior governance roles and has a proven track record for improvement.  She holds many governance and non-executive positions.   Su is a Governance Associate for the Local Governance Association and until recently a National Leader of Governance for the Department for Education, helping boards facing additional challenges.  Su is regularly called upon to review governance structures, impact, and governance capacity.  Su has also been Director of the local Chamber of Commerce, supporting local businesses and a Non-Executive Director of a GP Federation, improving access to healthcare services.  During her career, Su has authored over 13 publications on governance, scrutiny, and the impact of getting it right.

Su is always a 'glass half-full' professional and loves appreciative approaches.  She is a trained Appreciative Inquiry Facilitator and uses asset-based techniques.  She has brought the world of 'being appreciative' to the world of 'governance'.  Su has been described as an 'Agent of Change' from participants of a recent development programme that she ran - which turned governance into a valuable improvement tool.

Emma Zouhbi, Governance Development Officer

Emma is an experienced Chair of Governors and Governance Professional for schools and academies.  Having had first hand experience of Shaping Governance as a customer, Emma has relished the opportunity to bring over 20 years of experience within training and operational management to the team.  With a background including compliance management and quality assurance of training delivery services within both large corporate and start up companies, Emma is now taking the lead in developing our services for schools.

Madeleine Phillips, Associate Governance Professional

Madeleine has worked in school governance and local authorities for seventeen years and has extensive experience in developing impactful governance. In local government, she initially worked in corporate communications and stakeholder engagement, moving to overview, scrutiny, and policy roles. She has wide-ranging experience in conducting reviews and developing and delivering improvement plans in varied contexts. As a qualified school governance professional, Madeleine ensures effective support, challenge and compliance through strong governance structures and processes and by enabling those governing to explore how they can best fulfil their collective strategic aims. Madeleine is an experienced trainer and facilitator, and she firmly believes in the power of evaluation and reflection to help deliver measurable improvements.

Gemma Whitfield, Associate Governance Professional

Gemma has a passion for improving outcomes for children.  She completed a degree in Children’s and Young People’s Services and achieved a Bachelor of Honours Degree in Education Studies in 2020.  She has experience in both Primary and Secondary education.  She is keen to bring her insight, experience and skills to Shaping Governance and helping to articulate the important role that governors play in setting ambitious standards of educational achievements for our children. Her practical experience has given her the confidence to work effectively within legislative policy and procedures and effectively manage the balance between open and accountable governance and confidentiality.  Outside of work, Gemma regularly donates to charities such as the ‘Cystic Fibrosis Trust’ and ‘Great Ormond Street’ as these charities are close to her heart.

Joanne Holmes, Associate Governance Professional

Joanne has experience working in the finance sector.  As well as being part of the Shaping Governance team, she is a School Business Manager and is very familiar with school finance, policies and procedures. She has experience in both primary and secondary schools. Outside of work, Joanne enjoys running and spending time with her two children.  Joanne is passionate about supporting people, building their knowledge, and governing confidence by sharing her experience.  Working within schools has helped her in her role as a Shaping Governance Clerk and in her facilitation of good governance.

Hannah Turner, Administrative Assistant

Having just completed her GCSE's, Hannah is keen to support the family business, whilst at the same time developing her skills and knowledge to benefit her future studies.  As the youngest member of our team, she understands what it is like to be a student in a school, which keeps us grounded.